EX16

We were looking at a comprehensive, cloud based and solid back-end team supported HR solution for our growing number of brands and outlets across multiple geographical locations - and Timelabs came to our rescue. We are happy to work together with Timelabs and the team there led by Mr. Devesh as they ensure our smooth HR operations ranging from attendance (biometrics), payroll, ESIC/ PF, team member enrolments and many other HR related solutions. Thank you Team Timelabs.

Overall, Great tool for HRMS. Timely support from the team. Happy to use the tool. All the facets of employee management, payroll etc. is covered and well maintained with a central database. Other than being a customizable and scalable product, the on-going support that we receive from the team is amazing. We would like to thank the entire team of Timelabs for their kind support & co-operation all the time. Special thanks to implementation team, who has helped us improve our HRMS process via automation. We have also found the helpline to be always accessible and extremely efficient. We wish all the best to the Timelabs team and hope that you guys keep coming up with more & more innovative and user friendly updates to the application.

After evaluation of multiple tools, we found Timelabs. The primary reason for us to use Timelabs was centralization & automation of all HR processes. The entire transition to the new system was managed seamlessly. The pace of implementation was speedy and the delivery of the product happened exactly in congruence with the predefined timelines. Timelabs mobile app helped our remote workforce get aligned with our business goals & requirements. Customer support is also friendly and ready to support whenever it's required

It was of utmost pleasure working with Tripurari and the Cynosure Tech team. Our company was very pleased to have business with you. Our problems and query were always solved by the team and the team is always very supportive and always a call away. Topline Industries is looking forward to be associated with the team for future.

It's nice to speak with you who has been so proactive. I would like to compliment one of your employees, Mr. Kunal, for the good service he provided me last week. I appreciate the good service you provided us.

We have been working with Timelabs from last 3 years and our overall experience with Timelabs is outstanding. The Timelabs application & ESS module layout, design and systems are user friendly with an outstanding team to get all the support. We really appreciate the team for continuous support and wish them good luck for their future.

When we were searching for a good HR software to implement in SMCC to make the leave and attendance process automated, we met a lot of software company in that process. But we didn’t find a company who are flexible enough to accommodate our process in the software. Each software company has some way or other limitations in their software. To explore more software companies I was browsing net and suddenly came across about Cynosure Technologies, and I gave them a ring to understand more about the software. I got a very positive response from them. We had many meetings with them and explain them our existing complicated manual process which was followed for quite some years. The biggest challenge in our Leave and attendance policy was it is very complicated and being a construction company a lot of rules, sub-rules are there and we wanted to accomodate everything in the software. Again we wanted to make it very flexible, user friendly and less expensive. Cynosure team I must say are very

A very user friendly system, after sales support also is good. Mr. Dhiraj Hakke has been in constant touch to understand our requirements and TAT has always been good.Though the system is found wanting in few areas overall its a system with few technical creases which can be ironed out in the future and has the potential to become one of the best HRM system and give competitors a run for their money.

Timelabs works for us ! This product is great mainly because customer service is such a great help. People at timelabs know their product well and their people have been able to answer every question I have to help find solutions. Pros The software is easy to understand and look and feel is superb, Support is fantastic on the call any time. Cons The software requires a to many different upload after a new hire is entered, or any changes are made for that matter, I don't have to enter things twice. it would be great If a single file upload can be done for the employee for all the essential fields to be entered i.e.: reporting heads are in separate master sheet, also the allocated leaves in a separated sheet.

Dear Cynosure Team, We would like to extend our gratitude for the support you have given to us and for taking our request seriously and initiated the same as per our requirement on immediate basis. Looking forward to have a long term association with you.

Timelabs product has met our requirements with multiple manufacturing facilities and administration offices Time & Attendance data getting stored and processed on a single platform. They are open to product enhancement whereever there is a need. Flexible in doing customization to client specific requirements.Integration with other applications is quite smooth.Must appreciate their support team for their prompt support in resolving issues.Last but not least the expertise they carry is differentiating Cynosure team from others.Must give an effort to improve the all India network with regard to onsite support for the Biometric machines.

I have been using it for the past couple of months and found it to be really impressive. The tool has catered to all the nitty gritty of employer and employees. Maintaining attendance, salary, leaves of employees have become so easy. They deserve 5 star rating.

We are using Timeslabs last 3 years and we are getting a world class support. Mainly it's very much user friendly application. Many thanks and Wishes to Devesh and Team.

I really appreciate Devesh and his team to make wonderful graphical dashboard. You and your team has taken really great efforts to make it workable solution which has given a new look to ESS module for employees and their reporting heads. I hope that this new graphical dashboard in ESS module will be game changer in time attendance system across the country in future.

We had a good experience working with the friendly team at Timelabs. They have been very responsive during implementation and initial training. Complete hand holding was done to complete the setup & first month payroll process & make the project successful.