We have been working with Timelabs from last 3 years and our overall experience with Timelabs is outstanding. The Timelabs application & ESS module layout, design and systems are user friendly with an outstanding team to get all the support. We really appreciate the team for continuous support and wish them good luck for their future.
When we were searching for a good HR software to implement in SMCC to make the leave and attendance process automated, we met a lot of software company in that process. But we didn’t find a company who are flexible enough to accommodate our process in the software. Each software company has some way or other limitations in their software. To explore more software companies I was browsing net and suddenly came across about Cynosure Technologies, and I gave them a ring to understand more about the software. I got a very positive response from them. We had many meetings with them and explain them our existing complicated manual process which was followed for quite some years. The biggest challenge in our Leave and attendance policy was it is very complicated and being a construction company a lot of rules, sub-rules are there and we wanted to accomodate everything in the software. Again we wanted to make it very flexible, user friendly and less expensive. Cynosure team I must say are very open to suggestions, cooperative and helpful. The customization they did in the software to meet all our needs are amazing. Not only that the technical Support , logistical support and all other support as provided by the Cynosure team is appreciated. All our employees are really happy now, especially with the Timelabs mobile apps.
A very user friendly system, after sales support also is good. Mr. Dhiraj Hakke has been in constant touch to understand our requirements and TAT has always been good.Though the system is found wanting in few areas overall its a system with few technical creases which can be ironed out in the future and has the potential to become one of the best HRM system and give competitors a run for their money.
Timelabs works for us !
This product is great mainly because customer service is such a great help. People at timelabs know their product well and their people have been able to answer every question I have to help find solutions.
The software is easy to understand and look and feel is superb, Support is fantastic on the call any time.
The software requires a to many different upload after a new hire is entered, or any changes are made for that matter, I don't have to enter things twice. it would be great If a single file upload can be done for the employee for all the essential fields to be entered i.e.: reporting heads are in separate master sheet, also the allocated leaves in a separated sheet.
Dear Cynosure Team,
We would like to extend our gratitude for the support you have given to us and for taking our request seriously and initiated the same as per our requirement on immediate basis.
Looking forward to have a long term association with you.
Timelabs product has met our requirements with multiple manufacturing facilities and administration offices Time & Attendance data getting stored and processed on a single platform. They are open to product enhancement whereever there is a need. Flexible in doing customization to client specific requirements.Integration with other applications is quite smooth.Must appreciate their support team for their prompt support in resolving issues.Last but not least the expertise they carry is differentiating Cynosure team from others.Must give an effort to improve the all India network with regard to onsite support for the Biometric machines.
Best application for attendance. remote location machine sync in few mints. various reports. easy to use.
I have been using it for the past couple of months and found it to be really impressive. The tool has catered to all the nitty gritty of employer and employees. Maintaining attendance, salary, leaves of employees have become so easy. They deserve 5 star rating.
We are using Timeslabs last 3 years and we are getting a world class support. Mainly it's very much user friendly application. Many thanks and Wishes to Devesh and Team.
We have been working with timelabs from last 2.5 years and the overall performance is too good. The Timelabs system is user friendly and you get all the reports as required.The person Devesh what should I tell about him he has all the answers related to your queries and also if he is unable he will provide you the alternative for the same. Am amazing person to work with and also his team has provided us good support all through these years.
I really appreciate Devesh and his team to make wonderful graphical dashboard.
You and your team has taken really great efforts to make it workable solution which has given a new look to ESS module for employees and their reporting heads.
I hope that this new graphical dashboard in ESS module will be game changer in time attendance system across the country in future.
SO FAR ITS BEEN A YEAR OF ASSOCIATION WITH TIMELABS AND THE OVERALL EXPERIENCE IS GOOD. THE REASON BEHIND IS A DEDICATED RESPONSE SYSTEM WITH IN TIME RESOLUTIONS. ALSO REQUIRED CUSTOMIZATION IS BEING GETTING DONE TIMELY WITH AN EFFECTIVE WAY. WE HOPE TO CARRY ON A LONG LASTING RELATIONSHIP WITH CYNOSURE TECHNOLOGIES
We had a good experience working with the friendly team at Timelabs. They have been very responsive during implementation and initial training. Complete hand holding was done to complete the setup & first month payroll process & make the project successful.
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