award icon Dedicated customer support teams can improve user satisfaction by 35%

Superior customer support can speed up integration and implementation by 40%

  • User-Centric Support
  • Streamlining Support
  • 24/7 Assistance

Timelabs Help Desk

Your Partner in HRMS Success

Multiple Support Channels: Choose the support channel that best suits your needs:

  • checkmark Phone Support: Speak directly with our knowledgeable support agents.
  • checkmark Email Support: Send us your queries, and we’ll respond promptly with detailed solutions.
  • checkmark Remote Access Support: Our experts can remotely access your system to resolve issues quickly and efficiently.
  • checkmark Online Support: Access a wealth of resources and get real-time assistance through our online support platform.
Timelabs Helpdesk

Effortless Solutions Exceptional Support

Effortless Solution

At Timelabs, we take pride in providing top-notch customer support to ensure your experience with our HRMS is smooth and hassle-free. Our Help Desk is dedicated to offering you the assistance you need, whenever you need it.

  • checkmark Easy Ticket Raising & Direct Contact: You can easily raise a ticket through our app or contact us directly via our helpline number. Our team is always happy to help, providing prompt and effective solutions to your queries and issues.
  • checkmark Complete Support for Implementation: We offer full support and personalized guidance throughout the implementation process. Our team ensures a seamless transition to Timelabs HRMS, making the setup as effortless as possible for you
  • checkmark Unlimited Online Training: Our commitment to your success includes unlimited online training sessions. We equip your team with the knowledge and skills needed to maximize the benefits of Timelabs HRMS.
  • checkmark Outstanding Customer Satisfaction: Our dedication to customer satisfaction is reflected in our 94% customer satisfaction score. We strive to exceed your expectations with every interaction.

A responsive help desk boosts employee satisfaction rates by 40%, leading to higher retention and reduced recruitment costs.

Streamlining Support: The Efficiency of Our Help Desk

A reliable help desk ensures seamless remote access to HRMS tools, enabling a 20% increase in productivity for remote employees.

  • checkmark Assistance During Initial Payroll Cycles: We understand the critical nature of the initial payroll cycles. That's why we provide dedicated assistance during this period, ensuring accuracy and compliance and addressing any concerns promptly. Our experts work closely with your team to ensure everything runs smoothly, giving you peace of mind and confidence in our system.
  • checkmark Industry Expertise: With extensive experience across various industries, our team is well-equipped to address the unique challenges and requirements specific to your sector. Experience the best in customer support with Timelabs. We are here to assist you every step of the way, ensuring you get the most out of our HRMS solution.
Streamlining Support

Data-driven insights from the help desk enhance decision-making processes, resulting in a 15% increase in strategic HR initiatives' success rates.

Management System Video

Watch how It Works

Watch the full walkthrough of Document Management Software and check out how it works on user end

Empower Your Documents, Empower Your Team: Choose E-Doc

Core Features

Time and attendance management is critical for ensuring working time and employee absences are managed correctly, for monitoring and improving operational efficiencies and for ensuring compliance

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Web based software allowing anytime anywhere access

Web based interface keeps your data centralized and accessible from anywhere anytime through web browser

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Implement fast and comprehensive timesheet easily and quickly

Our Time and attendance management Software allow you to get fast and comprehensive timesheet easily and quickly.

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Easy Payroll calculations

Payroll module provides a simple, easy and fast salary calculation.

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Define Multiple Time, Shift, Week & Overtime rules

HR can create different-different Time, Shift, Week and OT policies and apply those on various employee groups separately.

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Manage holiday & weekly offs easily

Holiday and Week Offs can be managed easily for each branch and department. Company Holiday and Local holiday is the additional feature.

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Monitor daily timesheet with employee wise and data wise category

mployee Timesheet is available as Employee wise and Date wise. Managers can monitor/view/update employees Timesheet accordingly.

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Helps in creating muster to perform payroll processing with accuracy

Our Time and attendance management Software Helps in creating muster to perform payroll processing with accuracy.

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Time rounding, late comings, early goings are automated by defined policies

This attendance system calculates late and early entries for each employee according to defined Time Policy. It can be monitored from single click only.

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Manage and schedule employees to different shifts

Shift Roster to predefine and preplan Employee shift on daily, weekly, monthly and custom duration basis. It least's HR loads to monitor and change shift on daily basis.

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Monitor employee attendance for reconciliation

With few clicks Manager can monitor employee's entire performance including attendance, absent, late, early departure, OT and many more

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Keep a track of leaves, absence or vacation

System keeps all the records of employee's approved and planned leaves, Offs and Holidays

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Integration with different biometric devices & RFID readers

Timelabs supports and is integrated various biometric devices that are available in market today that keeps track on employees working hours and attendance management.

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Import/export data to and from excel

Timelabs provides various excel templates to upload your master data into the software; ie employee details, HR details, Leave allotment etc. Moreover this user can export and upload Employee's Shift Roster, OT, Attendance, Salary Days etc.

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User access right management

Manager other user access over the Timelabs application. Allow module wise and application wise access to other user.

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Completely secured and scalable solution

Software password policy makes it more secure and scalable. Software provides password length, characters, old password history etc. various settings. It also keeps the record of all user sessions.

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Precise, accurate and extensive reporting

Timelabs reports present reliable and accurate employee data that can be exported in various report format.

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Customization features to meet specific requirements

Our Time and attendance management Software allow you to customize features according to your specific requirement.

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Retrieval of historical data is quick

Through Our Time and attendance management Software you will be able to retrieve the previous important data quickly.

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Compatible with existing project budgeting solutions

Timelabs adjust your schedule as needed, and help you find the rest of the process goes much smoother. You feel comfortable with the release of the project budgeting solution. Yes, you have to do to market before the competition.

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Centralize Attendance data from Multiple Location

Data from LAN, WAN, GPRS is synchronized on a centralized attendance server and that is accessible anywhere from web browser.

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Compatible with GPRS enabled Biometric devices

With GPRS compatible devices data can be synchronized at a glance from multiple remote locations.

From Chaos to Clarity: The Employee-Focused Benefits of Document Management

The employee advantage of document management systems

Chaos Clarity
  • checkmark Instant document retrieval boosts productivity.
  • checkmark Facilitates seamless collaboration.
  • checkmark Enables remote access and flexibility.
  • checkmark Ensures compliance with regulations.
  • checkmark Enhances data security.
  • checkmark Protects against data loss.
  • checkmark Reduces paper clutter.

eDOC can reduce document processing time by 70%, streamlining workflows and speeding up decision-making. 

Less Stress, More Success

The Employee Advantage of Document Management Systems

Empower your employees with our cutting-edge Document Management System (DMS), designed to streamline their workflow and enhance productivity. With rapid document access, digital signatures and acknowledgments, employees can breeze through tasks without the hassle of paperwork. Automated reminders keep them on track, ensuring deadlines are met without stress. Whether accessing documents via web or mobile, our document module ensures seamless collaboration and responsiveness. Experience the ease and efficiency of our DMS and watch your team thrive like never before.

More Success