Build Transparent and Productive Workplace with Employee Self-Service portals
Posted on May 8, 2015
In addition to the growing demand for biometric facial recognition system, the rise of employee self-service portal is also remarkable. The use of contemporary active directory of self-service software ensures real-time online applications. Most employee self-service portals have many user-friendly attributes that keeps the flow of information across the IT infrastructure remains crisp, private and secured. Up-to-date information with the facility of extracting and changing data at will, the organization can monitors and supervise the database more effectively using the basic foundations of the self-service applications.
What is the most scintillating feature of the self-service portals?
You can finally say goodbye to the voluminous handbooks and manuals carrying instructions and policies on HR, taxation, nominee selection and attendance management. The introduction of HRIS backed by self-service portals for the employees has completely eliminated the need for help-desk receptionist and administrators. There are some common problems faced by the employees across the span of the organization. These can be resolved immediately with an alert pushed over the employee self-service portals. For more unique problems, the portals have single or multiple query boxes with virtual calling system seeking the attention of the administrators.
In short, the employee self-service portals have projected themselves as the Digital White Pages of the corporate realm.
Can portals respond to emergency situations?
Yes. The employee self-service portals are designed to respond to emergency situations in minimum turn-around-time. The TAT policy used while implementing the portal service saves time and effort. Emergency services can be called with minimum words. It also prevents the arousal of compromising situations often bred due to misleading data, ambiguous information or obvious internal manual infringement.
During emergency, the false data triggers go on a sensitive mode to prevent circulation of wrong information across the system. Unless it is a wide-spread hazard, the emergency situation is kept personal between the employee who raised the alarm and the IT network administrators.
Damage to the digital assets and personal reputation is prevented by ensuring centralized data update in active directory by the employees.
Miscellaneous Benefits Enjoyed by Clients and end-users of Employee Self-service portals
The self-user profile and query management service portals are built to handle generic as well as specific requests. It runs on a simplified On-premise cloud platform that can be clubbed with hybrid networks to accommodate the off-campus users as well.
Moreover, the employees are increasingly being encouraged to accept the Bring-Your-Own-Device policies. The employee self-service portal doesn’t requireany upgrades even when the channels change. It is just as efficient and prompt over smartphones and tablets as with desktop PC’s.
Smooth Supervision and tangle-free monitoring of data
An enterprise that has the capacity to protect its data from traditional threats and advanced threats is considered to be well-prepared in the era of Disruptive Technology. Apart from customer interface, the employee portals offer:
– Attendance record tracker
– Workplace management
– Online stationaries management
– Conferencing and IP Telephony record management
– Client Response data and feedback management system
– Customer Relations Management
– Leave and compensation management
– Performance tracker
– Tax-saving support
Employee Service portals running on self-updates encourages transparent operation and ethical workplace management. It guarantees a rise in overall productivity across the organization.